Patient Survey

Obtaining patient feedback from a visit can be very expensive, time consuming, labor intensive and can be invalidated due to surveyor bias.  The Automated Patient Survey tool from KioHealth eliminates these obstacles and allows for accurate, direct patient feedback.  This automated tool frees-up staff resources to handle more important duties, while still effectively capturing customer feedback. 

The questions can be in a variety of formats:

• Drop-down lists
• Text input fields with Touch Screen Typewriter
• Number Pads
• Button Yes/No selections
• Likert scale

In addition, the questions can be branched, allowing for various question flows based upon previous responses.  This easily customizable, readily adaptable Patient Survey module makes obtaining patient feedback easy, for both the patient inputting information and for the administrator reviewing feedback. 

Additionally, KioHealth’s Patient Survey can include diagnostic testing and personal health questionnaires, including mental health surveys.  After a patient has checked in, for example, they can be directed to the kiosk unit to answer a set of health history questions, mental health surveys and other medically-driven questions.  Utilizing the HIPAA privacy touch screen with this software solution provides patients with confidence that their answers are private, protected and confidential.  Furthermore, as the solution is web-based, patients have the ability to complete these  survey directly at the kiosk system or online from their home computer- further extending the survey’s reach.